FAQ
Quick answers before you book.
Where do you provide service?+
Washin' With Wes is a mobile detailing business based in Glen Allen, Virginia. We serve surrounding areas including Short Pump, Richmond, Midlothian, Tuckahoe, Henrico, and nearby communities. If you're unsure whether we cover your address, reach out — we're happy to check.
How does mobile detailing work?+
We come to your home or workplace with everything needed for the job, including our own water supply. You'll pick a package online, choose a time that works, and we'll arrive ready to detail your vehicle on site. In some cases additional water may be needed, so access to a water source at your location is helpful but not required.
How should I prepare my vehicle?+
Clear personal items from the cabin when you can, especially valuables. Note any stains, odors, or problem areas when booking. For exterior work, make sure we can access the vehicle easily.
How do payments work?+
Payment is collected securely on site when the job is complete, via cash, debit, or credit card. You'll select your service and schedule a time through our booking page, then pay when you're happy with the results.
What if I need ceramic coating or paint protection film?+
Those are custom-priced services. Use our Contact / Get a Quote form and we'll follow up with options tailored to your vehicle.
What is your cancellation policy?+
You may reschedule or cancel at no charge up to 48 hours before your appointment. Cancellations or reschedules made within 48 hours are subject to a $40 fee to compensate the technician for reserved time. You can manage changes through your Square booking confirmation.
Do prices ever change based on vehicle condition?+
Listed prices match our catalog. Heavily soiled vehicles, excessive pet hair, or excess trash may require add-ons selected at booking. Final scope can vary based on actual vehicle condition.
